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WHAT WE DO
Our Services
Four core services, one embedded team. We bring structure, clarity, and momentum to your operations.
TWO WAYS TO ENGAGE
Hire Ben, or add the team.
Ben Van Aken works as a freelance Business Application Architect. His fee is a day rate from €1,000. Routine ERP and CRM work goes to the team below, at a fraction of the cost.
Ben Van Aken
HIRE BEN
Hire Ben
Freelance Business Application Architect
Ben Van Aken works as a freelance Business Application Architect on ERP, CRM and planning tools. He joins on-site, hybrid or remote.
Business Application Architect, on-site, hybrid or remote
Day rate from €1,000
or €125/hour for shorter engagements
Excl. VAT
OUTSOURCED TEAM
Outsourced team
Some tasks are simple enough to hand over. Data entry, master data, order and invoice processing, reporting and user support are routine ERP and CRM work. A dedicated remote team based in the Philippines takes that on at a fraction of the cost, so your own people, and Ben for the architecture work, can focus on what needs senior judgement.
Junior Consultant
Structured support, data entry, and operational tasks.
Medior Consultant
Hands-on project execution and system configuration.
Senior Consultant
Strategic oversight and complex implementations.
All rates are for full-time, monthly embedded engagements. Prices exclude VAT.
Rolling monthly contracts with 30 days’ notice. No long-term lock-in.
These monthly rates are for the outsourced team, not a fee for hiring Ben.
Application Management
Keep your systems at peak performance
Ensuring your systems run smoothly and effectively with proactive monitoring, maintenance, and optimization.
- ✓Proactive monitoring and performance optimization
- ✓Regular maintenance, updates, and security patches
- ✓Rapid incident response and resolution
- ✓Capacity planning and scalability recommendations
- ✓Documentation and knowledge transfer
Project Management
Deliver results, on time and on budget
Delivering projects on time with structured precision and proven methodologies.
- ✓Comprehensive planning with clear milestones
- ✓Resource coordination across teams and stakeholders
- ✓Risk identification and mitigation strategies
- ✓Regular status reporting and transparent communication
- ✓Quality assurance and post-implementation review
Business Analysis
Turn data into decisions
Identifying opportunities, challenges, and solutions through comprehensive process analysis and strategic insight.
- ✓Process mapping and workflow analysis
- ✓Gap analysis between current and desired state
- ✓Requirements gathering and documentation
- ✓Data analysis and evidence-based reporting
- ✓Actionable recommendations with prioritized roadmaps
Staff Augmentation
Remote support staff, based in the Philippines
Remote support staff based in the Philippines, integrating with your team and scaling capacity as needed.
- ✓Remote support staff based in the Philippines
- ✓Carefully vetted professionals with proven expertise
- ✓Rapid deployment within days, not months
- ✓Flexible engagement models
- ✓Seamless integration with your existing team
- ✓Knowledge transfer to build internal capabilities
Post-Go-Live Support
Support that starts where the project ends
Taking ownership of your live ERP and CRM after go-live, with process-level fixes, current documentation, and a defined route out of hypercare.
- ✓Incident triage with root-cause analysis, not repeated workarounds
- ✓Fixes applied to the end-to-end process, not just the ticket
- ✓Hypercare with a defined exit and written handover criteria
- ✓Living runbooks and configuration documentation kept current
- ✓Prioritised improvement backlog instead of an open ticket queue
Not sure which service you need?
Book a free discovery call. We’ll help you identify the right approach for your situation.