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INSIGHTS

Insights

Practical thinking on operations, systems, and growth.

ERP Implementation

Dynamics NAV End of Support: What to Decide Before January 2028

5 min read

Extended support for Dynamics NAV 2017 ends in January 2027 and for NAV 2018 in January 2028. What that means in practice, the three realistic options, and a plan that works back from the date.

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Post-Go-Live Support

Your First Year-End Close on a New ERP: A Practical Plan

5 min read

Went live on a new ERP this year? The first year-end close is where every shortcut from the migration comes back. What to check in October and November, and how to run the close itself.

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Application Management

Germany’s 2027 E-Invoicing Deadline: What Groups With a German Subsidiary Need to Do Now

5 min read

From 1 January 2027, German companies with more than €800,000 turnover must issue structured e-invoices. If your group owns a German subsidiary, its ERP has about three months left to get ready.

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M&A Integration

Carve-Out ERP Separation: Getting Off the Seller’s Systems Before the TSA Runs Out

6 min read

After a carve-out, the ERP is almost always the last thing still running on the seller’s side. How to choose between cloning, a clean build or the buyer’s platform, and how to leave before the TSA ends.

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Application Management

Belgium’s 2028 E-Reporting: What It Means for Your ERP

7 min read

From 2028, Belgium plans to have both supplier and customer report every domestic B2B invoice to the tax authority in near real time. Peppol was a connectivity project. This one is about your data.

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Operations

Custom Operations Software for SMEs Is Now Trivial to Build. With the Right Harness.

14 min read

Keep finance and inventory in a packaged ERP. Build the operations layer custom. AI coding models inside the right harness made that affordable for an SME, and here is the method and the evidence from my own repository.

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ERP Implementation

Should You Go Live With Your New ERP on January 1?

7 min read

A January 1 ERP go-live gives you a clean fiscal year and costs you a holiday cutover and a finance team that is already closing. Here is how to decide, while the date can still move.

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Operations

Variable Compensation Beyond Sales and Management

12 min read

Nobody questions that sales and management are paid on performance. The rest of the company gets a fixed salary and a yearly review. Here are three places where that changed, in customer service, on a delivery route and on a packaging line, why points beat euros, and where these schemes go wrong.

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Operations

Tactical Delivery Planning: Why Balanced Routes Cost You Kilometres

8 min read

Most long-term planning tools for periodic delivery still balance the week first and count the kilometres afterwards. Here is how we draw a service area instead, why a highway with three exits explains the difference, and what it did to fuel bills.

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Business Analysis

From Chaos to Clarity: Making Operations Visible

5 min read

Operational chaos is rarely bad management. It is usually a company that outgrew the way it remembers how its own work is done. And clarity is more specific than a folder of diagrams.

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Post-Go-Live Support

Go-Live Is Not the Goal

6 min read

Go-live is the most heavily defended date in an ERP project and the least meaningful one. Governance treats it as an ending. That is why the outcome the system was bought to produce never gets measured.

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Post-Go-Live Support

Why Post-Go-Live Support Fails and How to Tell If Yours Is Failing

8 min read

Post-go-live support rarely fails for technical reasons. It fails because support was scoped as a phase, the knowledge left with the implementation partner, and nothing turns a recurring incident into a fixed process.

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Post-Go-Live Support

The Hidden Costs of Failing Post-Go-Live Support

8 min read

Post-go-live support costs what it costs whether you budgeted for it or not. Seven places the money actually goes when support is under-resourced, and what a properly funded arrangement looks like instead.

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Post-Go-Live Support

What Happens After Go-Live

7 min read

Go-live is the day your new system becomes the system of record. It is not the day the project ends. What the weeks after it actually consist of, who owns each part, and when hypercare should stop.

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ERP Implementation

How to Run a 12-Week ERP Implementation

7 min read

Most ERP projects take 6–18 months. We’ve delivered them in 12 weeks. Three times. Here’s how.

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M&A Integration

The M&A Integration Checklist

8 min read

Most M&A integrations fail in the first 90 days. This checklist covers everything from pre-close to execution.

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Staff Augmentation

Staff Augmentation vs. Permanent Hire

6 min read

A permanent hire in Belgium costs €4,500–€7,500/month all-in. When does staff augmentation make more sense?

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Business Analysis

Process Mapping 101: A Practical Guide

6 min read

Every business has processes. Most have never mapped them. Here’s how to start and why it matters.

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Application Management

The ERP Application Management Guide

5 min read

Most businesses treat their ERP as set-and-forget. That’s a costly mistake. Here’s what active management looks like.

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