What Happens After Go-Live
Go-live is the day your new system becomes the system of record. It is not the day the project ends. What the weeks after it actually consist of, who owns each part, and when hypercare should stop.
Went live on a new ERP this year? The first year-end close is where every shortcut from the migration comes back. What to check in October and November, and how to run the close itself.
You went live on the new ERP in spring or summer. Hypercare ended, the monthly closes got a little faster each time, and the project team moved on to other work. Now it is October, and your first year-end close on the new ERP is three months away. It will be the first time the system has to produce a full year of figures that an auditor signs, a tax return relies on, and a board compares with last year. Last year lives in a different system.
The first year-end close on a new ERP is where every shortcut taken during the migration comes back. Opening balances that were never fully reconciled, stock valuations that were “close enough” at cutover, fixed assets loaded as a single line. None of that stopped the monthly closes. All of it shows up at year-end. Below is what to check now, and how to run the close itself.
A monthly close asks whether this month makes sense. A year-end close asks whether the whole year makes sense, including the part that happened before go-live. If you changed systems mid-year, your annual figures are stitched together from two systems, and the seam is the cutover date. Every number the auditor tests near that seam, the opening balances, open orders, stock and fixed assets, has to be explained from both sides.
There is also a set of processes that only run once a year: year-end stock counts and revaluation, depreciation true-ups, accruals for bonuses and holiday pay, closing the fiscal year and carrying balances forward, intercompany eliminations, and the statutory reports. In a new ERP, most of these have never been run for real. Some were tested once in a project environment with test data. Some were not tested at all, because go-live had priority.
Even the fiscal year close itself is more than one step. Microsoft’s own Business Central documentation, for example, lists nine separate areas of work, from restricting posting dates and adjusting exchange rates to running pre-closing reports and posting the year-end closing entry. Your ERP will have its own version of that list. The question is whether your team has ever worked through it.
Start with a short, honest review, ideally run by someone from finance and someone who knows the ERP configuration.
Anything that has never run in production should run in a test copy of the live system before December. Take a recent copy of production, run the fiscal year close, the stock revaluation, the depreciation run and the key reports, and compare the result with what finance expects. This is the step most companies skip, and it is the one that finds the configuration gaps while there is still time to fix them.
Use the rehearsal to write the close plan: every step, in order, with an owner, a day and a check. Who runs the stock revaluation, on which day, and who confirms the result? Which report does the controller sign off before the fiscal year is closed? A plan on paper is also what lets someone else step in if a key person is ill in the first week of January.
Once the audit is signed, go through the log of manual corrections. Each one is a small configuration or process problem that will come back next year and, in most cases, every month. The first year-end close is the best moment you will get to see them all in one list. Treat it as the real end of the implementation, not as a finance event.
A company that went live in 2026 is not finished with its ERP project until the first year-end close is done and the audit is signed. Review what has never run in October, rehearse the close in November, freeze changes in December and run the close to a written plan in January. The work is not glamorous, and it is much cheaper than explaining a stock difference to the auditor in February.
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KEEP READING
Go-live is the day your new system becomes the system of record. It is not the day the project ends. What the weeks after it actually consist of, who owns each part, and when hypercare should stop.
A January 1 ERP go-live gives you a clean fiscal year and costs you a holiday cutover and a finance team that is already closing. Here is how to decide, while the date can still move.
Post-go-live support rarely fails for technical reasons. It fails because support was scoped as a phase, the knowledge left with the implementation partner, and nothing turns a recurring incident into a fixed process.
Book a free 30-minute discovery call. We will go through your close plan and the processes that have never run, and tell you honestly where the risk is.
Currently accepting new engagements for Q2 2026.
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